Privacy policy

Last updated: November 1, 2026

Sparklean operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Sparklean is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed as described here.

Personal information we collect or process

"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information, including inferences drawn from it:

Contact details, including your name, address, billing address, shipping address, phone number and email address.
Financial information, including payment card details, transaction details, form of payment and payment confirmation. Card numbers are handled by our payment processors; we do not store full card numbers.
Account information, including your username, password, preferences and settings.
Transaction information, including the items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.
Communications with us, including information you include when you contact customer support.
Reviews and content you submit, including product reviews, ratings and photos.
Device information, including your device, browser, network connection, IP address and other unique identifiers.
Usage information, including how and when you interact with and navigate the Services.

Sources of personal information

Directly from you, when you create an account, place an order, sign up for emails or text messages, leave a review or contact us.
Automatically through the Services, from your device when you use our website, including through cookies and similar technologies.
From our service providers, when they collect or process information on our behalf.
From our partners or other third parties, such as advertising and marketplace partners.

How we use your personal information

To provide, tailor and improve the Services: processing payments, fulfilling and shipping orders, handling returns and exchanges, managing your account, sending order and account notifications, enabling reviews, and recommending products related to your purchases.
Marketing and advertising: sending you marketing messages by email, text message or mail, and showing you online ads for our products on the Services and other websites, including based on items you have purchased or added to your cart.
Security and fraud prevention: authenticating your account, providing a secure checkout, and detecting and acting on fraudulent, illegal or malicious activity. You are responsible for keeping your login credentials confidential.
Communicating with you: providing customer support and responding to your requests.
Legal reasons: complying with applicable law, responding to valid legal process, and enforcing our terms and policies.

Text messaging (SMS)

If you opt in to receive text messages from us, we use your mobile number to send you the messages you signed up for. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy:

With Shopify and service providers that act on our behalf, such as payment processing, order fulfillment and shipping, email and text messaging, product reviews, website analytics, customer support and cloud storage.
For international orders, with our cross-border checkout partner Global-e, which processes payment, duties and taxes for orders shipped outside the United States and uses your information under its own privacy policy.
With advertising and marketing partners, such as Meta (Facebook and Instagram), Google and TikTok, to measure our ads and show you advertising. These partners use your information under their own privacy notices. Depending on where you live, you may have a right to opt out of this sharing (see "Your rights and choices" below).
When you direct or consent to it, for example to ship products to you or when you use social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
For legal and business reasons, including in connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas and search warrants), to enforce our Terms of Service, and to protect the Services, our rights and the rights of our users or others.

Cookies and similar technologies

We and our partners use cookies, pixels and similar technologies to run the store (for example, to keep items in your cart), to understand how visitors use the website, and to measure and personalize advertising. Where required by law, we ask for your consent through our cookie banner before using non-essential cookies, and you can change your choice at any time. You can also block or delete cookies in your browser settings, though some parts of the Services may not work properly without them.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may also use personal information about your interactions with our store, other merchants and Shopify itself to provide advanced features; in those circumstances Shopify is responsible for that processing, including responding to your requests to exercise your rights. To learn more, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or platforms operated by third parties. We are not responsible for their privacy or security practices, and we encourage you to review their policies. Information you share in public or semi-public places, including on third-party social networks, may be visible to other users without limitation on its use. A link does not mean we endorse that platform or its content.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority where you live. If you are a parent or guardian and believe your child has given us personal information, contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send us may not be secure while in transit, so please do not use insecure channels to send us sensitive or confidential information. How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce our contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to access / know: request access to the personal information we hold about you.
Right to delete: request that we delete personal information we hold about you.
Right to correct: request that we correct inaccurate personal information we hold about you.
Right of portability: receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances.
Right to opt out of sale, sharing or targeted advertising: you may have the right to opt out of the "sale" or "sharing" of your personal information, or its use for "targeted advertising," as defined under applicable privacy laws. To opt out, email us at hello@sparklean.com with the subject "Privacy opt-out."
Managing communication preferences: you can unsubscribe from marketing emails at any time using the link in our emails, and from text messages by replying STOP. We may still send you non-promotional messages, such as those about your account or orders.

If you visit our website with the Global Privacy Control (GPC) opt-out signal turned on, depending on where you live, we will automatically treat it as a request to opt out for that device and browser. Other than GPC, we do not recognize "Do Not Track" signals. To learn more about GPC, visit globalprivacycontrol.org.

If you live in the United Kingdom or the European Economic Area, subject to exceptions and limitations under local law, you also have the right to object to or restrict our processing of your personal information for certain purposes, and the right to withdraw your consent where processing is based on consent (this does not affect processing carried out before you withdrew it).

You can exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising them. We may need to verify your identity before processing a request, as permitted or required by law. You may designate an authorized agent to make requests on your behalf; we will require proof of that authorization and may ask you to verify your identity directly with us. We will respond within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International transfers

We may transfer, store and process your personal information outside the country where you live, including in the United States. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country that has been found to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised version on this website, update the "Last updated" date, and give notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at +1 786-583-3831, email us at hello@sparklean.com, or write to us at 2367 West 80th Street, Suite 3, Hialeah, FL 33016, United States. For the purposes of applicable data protection laws, we are the data controller of your personal information.